HOW TO WRITE BETTER E-MAILS? All of us probably know that well-written e-mail helps to get things done. When we write an e-mail, it is our responsibility to make sure it is opened, read and understood. Composing a clear and logically structured e-mail in an appropriate tone will help you to achieve this aim. The weakest link in our e-mails is normally the wrong subject line, such as: “Hello” or even blank space. E-mails with similar subject line can be considered as spam and never be opened. Always create a subject line specific to your message. So, how can you make e-mail work for you? Here are top tips for better e-mail writing, which you should remember when composing your message: · Use plain English. · Address the person you are writing to appropriately (Mr, Mrs or Ms). · Make sure everything is consistent. · Check all the facts and figures specified in your e-mail. · Format your message by putting a blank space between long paragraphs for more comfortable reading. · Include some emotions and feelings to create a better bond between you and the recipient. Never think you are talking to a computer! There is a real live person at the other hand. · Add a sign off (Yours sincerely, Best wishes) at the end of a message. Use "Yours faithfully" if you don’t know the name of the recipient addressing them Dear Sir/Madam. When your e-mail is ready, don’t send it straight away, but read it again. Put yourself in your reader's place and ask yourself how the reader will feel when they read your message. If anything is unclear or worded badly, change it before you send it. Learn more about writing better e-mails and other aspects of English communications – join the course. All details are here: www.astoriart.co.uk/business-english-tuition